Join our team

The University of Oxford is a stimulating and invigorating environment to work and one where diverse voices and perspectives are valued. Here at the Centre for Teaching and Learning, you'll join a supportive and friendly team with a clear sense of purpose.

Professor Rhona Sharpe, Director, Centre for Teaching and Learning

Why join us?


 

Our vision is to create conditions throughout Oxford where excellence in teaching and assessment can thrive, and where all our students feel able to maximise their academic potential.  

Working with the Centre for Teaching and Learning offers you a challenging and rewarding career, as well as the chance to really improve the educational opportunities of our students.

We aim to recruit and retain the very best staff, providing a diverse, open and inclusive environment that allows everyone to grow and flourish.

Current vacancies


Digital Education Support Assistant

The successful applicant will work to deliver services and projects across the Digital Education Group. You will work with colleagues on key areas such as the helpdesk service, triaging queries and offering basic advice and guidance as well as providing data administration and course-building skills to assist colleagues across the University. 

You will help the Digital Education Coordinator and wider team in the Centre for Teaching and Learning to collect information and data that help us ensure we successfully deliver our commitments.

There will be opportunities to contribute to other centrally delivered work areas such as training, guidance and user groups, enabling you to extend your skills, knowledge and understanding of tools, processes and concepts, and progress a career in learning technology.

About you 

You will have experience working in an administrative or course support role, with a track record of delivering outstanding customer service. Enjoying learning new software, strong problem-solving skills and an interest in digital education are essential.

Your good listening and questioning skills will help you better understand users' needs and interpret their requirements accurately and efficiently. Excellent written English will enable you to tailor communications to your audience. You will be capable of working with minimal supervision, using your initiative, and taking responsibility for solving problems and resolving issues.

You will be able to handle a busy and varied workload and demonstrate a proven track record of delivering work on time and to a high standard. Your good interpersonal skills will enable you to work with tact and diplomacy to establish and maintain good working relationships with colleagues at all levels.

Standard Grade 5.

Closing date: Wednesday 26 April 2024, 12noon.

Find out more on the University's jobs site.

Contact us


If you have a query, please contact us at

CONTACT@CTL.OX.AC.UK

 

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